Privacy Policy
Effective Date: June 26, 2026 | Last Updated: June 26, 2026
Welcome to Marrow Invention Engine ("Marrow," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, protect, and process your information when you access or use the Marrow website, applications, APIs, and related services (collectively, the "Service").
By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy.
1. Introduction
Marrow Invention Engine is an AI-powered invention and research platform that assists users in generating scientific concepts, engineering solutions, research hypotheses, technical documentation, and patent-oriented invention outputs across multiple scientific disciplines.
Because our platform processes user prompts and generates AI-assisted outputs, we are committed to protecting user privacy while providing secure and reliable services.
2. Information We Collect
Information You Provide
Depending on how you use the Service, we may collect:
- Full name
- Email address
- Organization or company name
- Billing information
- Payment details (processed through third-party payment providers)
- Account credentials
- Contact information
- Customer support communications
- Feedback and survey responses
Research Inputs
When using Marrow you may submit:
- invention ideas
- research questions
- engineering problems
- scientific concepts
- design specifications
- technical documentation
- uploaded documents
- patent drafts
- diagrams
- datasets
- code snippets
- mathematical formulas
- confidential project descriptions
These submissions are referred to as User Inputs.
AI Outputs
Marrow generates:
- invention reports
- technical documents
- scientific reasoning
- engineering analysis
- patent-oriented documents
- research summaries
- diagrams
- design concepts
- innovation recommendations
These are referred to as Generated Outputs.
Automatically Collected Information
When using the Service we may automatically collect:
- IP address
- Browser type
- Operating system
- Device information
- Screen resolution
- Language preferences
- Time zone
- Pages visited
- Session duration
- Referring website
- Crash logs
- Diagnostic information
- API usage statistics
Cookies and Similar Technologies
We may use:
- Cookies
- Local Storage
- Session Storage
- Security Tokens
- Analytics Cookies
- Performance Cookies
Cookies help improve functionality, security, authentication, and user experience.
3. How We Use Your Information
We use collected information to:
- Provide the Service
- Generate AI invention outputs
- Improve AI models and system performance (subject to your settings and applicable law)
- Authenticate users
- Process payments
- Prevent fraud and abuse
- Detect security threats
- Respond to customer support requests
- Send service notifications
- Improve user experience
- Monitor platform reliability
- Comply with legal obligations
4. AI Processing
User Inputs may be processed by artificial intelligence systems to generate requested outputs.
Depending on system architecture, prompts may be processed using:
- proprietary Marrow AI systems
- third-party AI service providers
- cloud computing infrastructure
- reasoning engines
- retrieval systems
- scientific databases
AI-generated responses are produced automatically and may require independent verification.
5. Confidential Information
We understand users may submit proprietary ideas.
While we employ commercially reasonable security measures, users should avoid submitting highly confidential, trade-secret, or classified information unless appropriate contractual protections (such as a Non-Disclosure Agreement or Enterprise Agreement) are in place.
6. Ownership of Your Content
You retain ownership of the information and content you submit to Marrow.
By using the Service, you grant Marrow a limited license to process your inputs solely for the purpose of providing the requested AI services.
We do not claim ownership of your inventions, research questions, or uploaded documents solely by virtue of your use of the Service.
7. Model Improvement
Where permitted by applicable law and your account settings, anonymized usage data may be used to improve the quality, safety, and reliability of the Service.
Where applicable, enterprise customers may receive contractual assurances that their data will not be used for model training.
8. Third-Party Services
We may use third-party providers for services including:
- payment processing
- cloud hosting
- analytics
- authentication
- customer support
- email delivery
- infrastructure monitoring
- security services
These providers process information only as necessary to perform services on our behalf.
9. Payment Information
Payments are processed by trusted third-party payment processors.
Marrow does not store complete payment card numbers or sensitive financial credentials on its own servers.
Payment providers maintain their own privacy policies.
10. Data Sharing
We do not sell your personal information.
We may share information:
- with service providers
- with payment processors
- with cloud infrastructure providers
- with legal authorities where required by law
- during mergers, acquisitions, or business transfers
- with your consent
11. Data Security
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect your information.
Security measures may include:
- encrypted communications (HTTPS/TLS)
- access controls
- authentication systems
- firewall protection
- infrastructure monitoring
- audit logging
- encrypted storage where appropriate
- vulnerability assessments
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
12. Data Retention
We retain information only as long as reasonably necessary to:
- provide the Service
- maintain account functionality
- comply with legal obligations
- resolve disputes
- enforce agreements
- improve platform performance
Retention periods may vary depending on applicable law and operational requirements.
13. Your Rights
Subject to applicable law, you may have the right to:
- access your personal information
- correct inaccurate information
- request deletion of your information
- request data portability
- object to certain processing activities
- withdraw consent where processing is based on consent
- request restriction of processing
We may request verification of identity before fulfilling certain requests.
14. International Data Transfers
Your information may be processed or stored in countries other than your country of residence.
Where required, we take reasonable steps to ensure appropriate safeguards are in place for international data transfers.
15. Children's Privacy
Marrow is not intended for children under the age of 13 (or the minimum age required by applicable law).
We do not knowingly collect personal information from children.
If we become aware that such information has been collected without appropriate consent, we will take reasonable steps to delete it.
16. Marketing Communications
We may send:
- product announcements
- feature updates
- security notifications
- newsletters
- promotional communications
You may unsubscribe from marketing communications at any time using the unsubscribe link or by contacting us.
Service-related communications may still be sent where necessary.
17. Legal Compliance
We may disclose information when required to:
- comply with applicable law
- respond to lawful requests
- protect rights and property
- investigate fraud
- enforce our agreements
- protect users or the public
18. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The "Last Updated" date will indicate when changes became effective.
Continued use of the Service after changes are posted constitutes acceptance of the revised Privacy Policy.
19. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us through the contact information provided on the Marrow website.
20. Your Acknowledgement
By accessing or using Marrow Invention Engine, you acknowledge that you have read, understood, and agree to this Privacy Policy and consent to the processing of your information as described herein.